Privacy Policy
This Privacy Policy describes how Still Shines ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from stillshines.com.
Information We Collect
When you place an order, we collect information such as your name, email address, shipping address, and payment details (processed securely by our payment provider — we never store full card numbers). When you personalize a memorial light, we also collect your pet's name, dates, and the photo you upload.
How We Use Personalization Data
Your pet's name, dates, and uploaded photo are used solely to create your personalized order and are shared only with the artisans and fulfillment partners who produce and ship your item. We do not sell or use this information for any purpose beyond fulfilling your order, unless you separately opt in (for example, to a review request).
Cookies and Analytics
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how our site is used so we can improve it. You can control cookies through your browser settings.
Third-Party Services
We use trusted third-party providers, including Shopify (our e-commerce platform) and payment processors, to operate our store. These providers only access the information needed to perform their services.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing support@stillshines.com.
Contact Us
If you have questions about this policy, please reach out to support@stillshines.com.