Shipping Information
We currently ship exclusively within the United States from our domestic U.S. workshop and warehouse — so there are no customs forms, import fees, or long international waits to worry about.
Production Time
Because every memorial light is personalized, please allow 1-2 business days for our team to carefully engrave and hand-finish your piece before it ships.
Delivery Time
Once your order ships, it typically arrives within 2-3 business days via domestic carrier. You'll receive a tracking link by email as soon as it's on its way.
Order Tracking
You can follow your order's journey using the tracking link in your shipping confirmation email. If you don't see it, please check your spam folder or reach out to support@stillshines.com.
Shipping Address
Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours of ordering so we can update it before your order ships.
Questions
We're happy to help with anything shipping-related — just email support@stillshines.com.